The Hyacinth, nestled near the pristine wetlands of Kolkata represents our commitment to sustainable and thoughtful living. Just as we are conscious of the environment, we are equally mindful of your data. Whether you’re browsing our website, raising an enquiry, or speaking to our team, this policy is here to help you understand how your information is treated:
Information We Collect
We may collect personal details such as your name, email address, contact number, and property preferences when you submit inquiries through our website or during offline interactions. Additionally, our website may gather technical data such as your IP address, browser type, and activity on our pages. This helps us improve your experience and understand how users engage with our content.
Use of Information
The information you provide enables us to respond to your inquiries, offer tailored updates about The Hyacinth, and deliver relevant content or invitations to events. Internally, we may analyze website usage to enhance our digital communication and ensure our messaging is both timely and useful.
Sharing of Information
Your personal data is only shared with trusted service providers who support our operations, such as website hosting partners and customer relationship management platforms. These providers are contractually bound to maintain strict confidentiality. We do not sell or rent your personal information to third parties. Information will only be disclosed if required by law or regulatory obligation.
Cookies and Tracking Mechanisms
Our website uses cookies to optimize your browsing experience and support performance analytics. Cookies help us remember user preferences and deliver customized digital content. You may control or disable cookies through your browser settings, although certain functionalities may be affected as a result.
Data Security and Retention
We implement industry-standard security protocols to protect your information from unauthorized access, misuse or alteration. Your data is retained only for as long as necessary to fulfill the purpose for which it was collected or to comply with applicable legal requirements. If you wish to have your data removed from our records, you may contact us at any time.
Your Rights
You have the right to access your personal data, request corrections and withdraw consent for marketing communication. You may also request the deletion of your data, subject to any overriding legal obligations. We are committed to responding to such requests promptly and transparently.
Children's Privacy
We do not knowingly collect personal information from children. If it comes to our attention that we have received such data, we will take appropriate steps to delete it from our systems.
